Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Estimates
We currently ship within the United States only. Delivery times typically range from 3-7 business days, depending on your location.
Shipping charges will be calculated and displayed at checkout. We offer free shipping on all orders over $30. All orders are shipped via USPS.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow 24-48 hours for the tracking number to become active.
Delayed or Lost Orders
While we strive to deliver your order on time, delays may occur due to factors beyond our control (e.g., carrier delays, weather). If your order appears lost or significantly delayed, please contact us at support@frubemix.com, and we will assist you promptly.
Shipping Address Accuracy
Please ensure all shipping information is accurate when placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged or Missing Items
If you receive a damaged package or items are missing, please notify us within 7 days of delivery with photos and details at support@frubemix.com. We will resolve the issue as quickly as possible.