Refund policy

At Frubemix, we believe you should love every sip. That’s why we offer a 100% money-back guarantee on your first purchase (one box, 10-pack) – no returns required!

How It Works:

• If Frubemix didn’t meet your expectations, just contact our Customer Support team within 60 days of your purchase at support@frubemix.com, and we’ll issue a full refund – no questions asked.

• This applies only to first-time purchases (one box per customer).

“Sip & Swap” Flavor Guarantee 

Didn’t love the flavor you ordered? No problem! With our “Sip & Swap” Flavor Guarantee, you can try another flavor for free.

• Let us know which flavor wasn’t your favorite, and we’ll replace it with a different flavor of your choice at no additional cost with your next order.

Refund Process

• Refunds are processed within 3-5 business days to your original payment method.

• Shipping fees are non-refundable. 

How to Request a Refund or Flavor Swap

1. Email us at support@frubemix.com with your order number and reason for refund or flavor swap.
2. Our support team will process your request within 3-5 business days.

Got questions? We’re here to help – just reach out!